Mobility: Innovations to be Reckoned With
Project Description:
Rapid innovation in mobile devices is continuously introducing new opportunities for disseminating information and designing workflows anywhere, anytime. The speed of change presents technical challenges, but the organizational challenges of adopting emerging mobile technologies and quickly implementing new ways of working will likely define the difference between clever idea and notable business success. Firms sometimes equip information workers with mobile technologies to enable more effective customer interactions or to facilitate remote work. And sometimes information workers equip themselves with mobile devices, whether or not their firms support those devices. In both cases, mobile devices may make information workers more effective—or not. This project will examine the efforts of a small set of leading edge firms to identify the opportunities and challenges associated with implementing mobile technologies.
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